Team access, roles, and plan limits
Owners, dispatchers, and technicians have different access. Plan limits apply to included users and managers.
- Owners and dispatchers manage customers, quotes, invoices, scheduling, and operational jobs.
- Technicians work assigned jobs from My Work with field-focused access.
- Each plan includes a defined number of users and managers; Custom uses a tailored team size. See the pricing page for current included seats.
- Technician access follows your plan team limits—limits apply to total active company job users on the plan.
Plans are designed around team size, Schedule Intelligence volume, and support—not locked operating-feature tiers.
Billing access
Subscription and plan changes are handled by account owners through the business subscription area.
Where to find it: Open /business/team for team members and /business/pro for plan details.