RUN JOBS BY TEXT

Your whole job day,
no app required.

Built to keep the day moving with faster offer handling, clearer updates, and less callback friction.

Offer arrives by text. You accept with ETA by text.

Send en-route updates by text. Go back on market by text.

No app load. No login. Just your text thread.

How your text thread runs the day

Four job moments in one iPhone text thread. Zwivio messages on the left. Your replies on the right.

When available, the offer text includes a drive estimate so you can make a faster decision without opening the full page.

Want to see the offer flow on your phone? Try a demo offer text.

1
Offer arrives
Zwivio7:14 AM
ZWIVIO URGENT HVAC Milwaukee, WI 53202 · Boiler / Radiant Heat Drive est: 12 min, 5.8 mi Homeowner window: Within the next 24 hours Reply with one code: 17Y1 → 8–10 hrs 17Y2 → 16–18 hrs 17Y3 → 22–24 hrs 17N → decline 17V → resend link Open the secure link to review all arrival windows. zwivio.com/offer/…
7:14 AM
2
You accept
Zwivio7:15 AM
17Y1
7:15 AM
✓ 17: Accepted with 8–10 hr arrival. We'll send the homeowner your ETA.
7:15 AM
3
Running late
Zwivio8:00 AM
17 LATE 10
8:00 AM
✓ 17: Running 10 min late. Homeowner notified.
8:00 AM
4
Back on the market
Zwivio9:30 AM
OPEN
9:30 AM
You're marked open for jobs.
9:31 AM
LOC 53202
9:31 AM
Location updated.
9:31 AM
Text reply guide

Reply with your offer reference number and command

Every Zwivio offer includes a 2-3 digit offer reference number. Reply with that offer reference number plus your command.

  • 17Y1Accept
  • 17NDecline
  • 17VResend link
  • 17 DONEFinished
  • 17 OMWOn my way
  • 17 ETA 15Arriving in about 15 minutes
  • 17 LATE 10Running about 10 minutes late
  • 17 INTEREST 20Interested after an offer expired. Available in about 20 minutes (use the minutes that match your situation).

You may receive multiple offers at once. Reply in any order - just include the correct offer reference number each time.

Upper/lowercase and extra spaces are OK.

If we can't match your reply, retry with the offer reference number from your latest Zwivio text or open Unfilled Jobs in Field Console.

Advanced: custom arrival window

When your offer text includes a custom window, you can reply in the form 17 Y 30-60 min. Note the space after Y. Use the same offer reference number as in your latest offer text.

No charge for offers you don't win

Miss the window, not get assigned, or homeowner doesn't approve. Nothing hits your account under those outcomes. Zwivio charges on official assignment (or applicable quote rules)—not for browsing or declining offers you did not win.

Apply to Join the Network

What else you can do by text

Run the day without ever loading an app. Offer replies use the Text reply guide above.

Availability & area

Separate from offer replies. Use these when your business needs to update day-of capacity or location.

OPENFULLLOC 53202

FULL marks you full for today. OPEN marks you open for more work today. LOC updates the operating area Zwivio uses for proximity context.

Stuck?

Use the latest offer reference number from your texts, open an offer link, or open Unfilled Jobs in Field Console.

Save this number

Automated offer and job-update texts come from this number. Save it in your contacts so you recognize real Zwivio threads quickly.

+1 (414) 420-2610Automated dispatch line only.

Market Intelligence

No exclusive window on this Urgent example

Urgent offers typically reach eligible businesses in controlled rounds, without an exclusive first-look window. Replying quickly still matters: one text reply, no app open, no login delay.

Edge cases

  • Job-specific replies use the offer reference number from that job's text thread (2 to 3 digits).
  • En-route updates use the same offer reference number (for example 17 OMW).
  • Some steps still use secure links, for example homeowner approval.

Pro Tips

  • Set a distinct notification tone for Zwivio texts.

  • Save Zwivio as a contact so you spot offers fast.

  • Reply quickly first, then fine-tune ETA later.

  • Reply HELP for supported commands.

Documentation & Support

Need the full explanation? Start with What is Zwivio (for service businesses).

For the Field Console overview, see Field Console. Or read the business model.

See also: Pricing & earnings and how we protect you.

Visit Resources.

Heating & Cooling (HVAC) businesses: How HVAC Companies Can Find Better-Fit Service Work.

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Junk Removal businesses: How Junk Removal Businesses Can Find Better-Fit Service Work.

Concrete & Masonry businesses: How Concrete & Masonry Businesses Can Find Better-Fit Service Work.

Have specific questions?

See the full FAQ for detailed text command lists and edge cases.

See FAQ

Your whole job day in one text thread

No app, no login. Just reply and go.

ServicePros