Common sense protection
for every request.

We automatically begin rerouting your request if a contractor cancels.

• You'll get a text update as soon as rerouting begins. You don't have to call anyone or resubmit your request.
• This is part of the dispatch role. We keep coordinating and updating you while we work to get coverage.
• No resubmission is needed; we handle the continuity of service from our end.

Your details stay private through a governed assignment workflow.

• The contractor assigned to your job can view your contact details through their secured portal page only.
• No other contractor, whether they declined or are still in the queue, ever sees your information.
• When the job closes, access to your details is automatically rescinded.

Verified requirements, not optional badges. Mandatory standards for every contractor.

• Every contractor on Zwivio must hold a valid Wisconsin license and active liability insurance to join the network.
• Requirements are verified and continuously monitored, not just checked once.
• Contractors with lapsed credentials are removed from the platform immediately.

What to do if something goes wrong. We are here to help coordinate the path forward.

• If you have a concern about the work, the first step is to contact your contractor directly.
• If you cannot reach them, Zwivio can help coordinate the connection and reconnect the parties.
• Zwivio can review contractor standing based on documented issues to ensure platform quality.