Run your business from one operating system.
Available nationwide for service businesses
Field Console Pro helps service businesses manage customers, jobs, schedules, quotes, invoices, secure online payments, recurring schedules on all monthly plans, service records, and follow-ups from one organized workspace.
Operations software and field service management for the work your home-service business books and manages directly—HVAC, plumbing, electrical, landscaping, appliance service, and other trades.
Explore Field Console Pro guides
Interested in routed job opportunities? Field Console for Dispatch Network.
One workspace for the work your home-service business books and manages directly
Field Console Pro is CRM and job management software for customers your business serves, jobs you create, and day-to-day scheduling—plus assigned Zwivio jobs when your business participates in Dispatch. You do not need Dispatch to run your operation on Field Console Pro.
Your customers
Maintain business-scoped customer records, service locations, and operational notes in one place.
Your jobs and schedule
Create jobs, assign technicians, and run daily and weekly operations without a patchwork of spreadsheets.
Optional Dispatch
When you participate in Zwivio Dispatch Network, assigned routed work stays organized alongside your own jobs.
Multiple businesses, one account
Manage access to more than one business without maintaining separate logins. Switch business context when you need to work in a different operation; each business keeps its own settings and records.
Built for service businesses across industries
See how Field Console Pro fits HVAC, plumbing, electrical, landscaping, and other field-service operations.
Explore industriesLooking for routed job opportunities? Field Console for Dispatch Network — an optional growth channel in supported markets and trades.
Jobs, scheduling, and Schedule Intelligence
Field service management software should help you assign the right technician at the right time—not just fill a calendar grid. Use Schedule Intelligence for one-job decisions while adding or editing work, or review technician-assignment suggestions for a selected day in the Day Planner.
- Create and manage company jobs; assign technicians and track work through completion.
- Use daily and weekly schedule views with overlap visibility and unassigned-job signals.
- Set up recurring schedules on all monthly plans; generate upcoming visits and manage pause, resume, skip, or end.
- Use Schedule Intelligence while adding or editing a job to compare technician fit, nearby scheduled work, estimated drive impact, and conflicts.
- Open the Schedule Intelligence Day Planner when you want to review technician-assignment suggestions across a selected day without moving appointment times.
- Support after-hours windows with custom start and end times where your operation needs them.
- Run pre-service check-ins so assigned team members can confirm they are on track or flag delays.
Plan the day with Schedule Intelligence
A calendar can show where your technicians are supposed to be. Schedule Intelligence helps you think through whether the assignments make sense.
Field Console Pro gives your team two ways to use Schedule Intelligence.
Check one job while you schedule it
When you add or edit a job, Schedule Intelligence compares the selected technician with the other eligible team members. It reviews schedule availability, nearby work already on the calendar, estimated drive impact, and possible conflicts.
That gives your dispatcher more context before saving the appointment. A technician may technically be available, but another team member may already be working nearby or may fit the time window with less unnecessary driving.
Review a full day with the Day Planner
The Schedule Intelligence Day Planner helps your dispatcher review technician assignments across a selected day.
Choose the day, select the jobs you want to analyze, and run the planner when you are ready. Field Console reviews the selected jobs against the eligible technicians and the work already scheduled for each team member. It then returns a suggested assignment plan with plain-language reasoning, such as nearby scheduled work, route fit, schedule availability, and estimated drive impact.
The Day Planner can help identify:
- an unassigned job that fits naturally into a technician’s day;
- a job that may be better handled by another available technician;
- a pair or group of related assignment changes that should be reviewed together;
- assignments that should remain unchanged because the current technician is already the best fit.
Appointment times stay unchanged
The Day Planner does not move customer appointments around the calendar. It reviews technician assignments while preserving the scheduled appointment windows your customers already expect.
Your dispatcher stays in control
Nothing changes automatically. Your dispatcher chooses which jobs to analyze, reviews the recommendations, and decides whether to apply supported assignment changes.
Field Console shows the expected number of Schedule Intelligence checks before the analysis runs, so your team can make an informed decision before using the planner.
Keep your team informed as the day moves
- See scheduled job destinations and active trip markers on the Operations map so owners and dispatchers can follow the day as it moves.
- Track active trips and available location updates when technicians share their trip progress.
- Capture time on site from Arrived to Completed so your team has better context for service records, invoices, and job history.
- Give owners and dispatchers the operational view they need while technicians focus on assigned work.
Customers, properties, and equipment
Customer management for service businesses works best when location, equipment, and history stay tied to the job.
- Keep business-scoped customer records with customer-specific contact details.
- Track service locations and service-location history for repeat visits.
- Maintain equipment profiles linked to properties and service records.
- Review job history and operational notes without switching tools.
Quotes, Price Book, templates, invoices, and payments
Move from estimate to cash with quote and invoice software built for service businesses—not a disconnected spreadsheet export.
- Build a reusable Price Book of services, labor, parts, materials, and packages.
- Use quote templates to speed up repeat proposals; send quotes with secure customer approval links.
- Convert approved quotes into one-time jobs or recurring schedules on all monthly plans without re-entering the work.
- Create invoices from completed work or approved quote line items; track invoice aging in Reports.
- Send invoices and accept secure online payments when your business has payments enabled.
- Keep quotes and invoices clear and editable while preserving the details your customer approved.
Recurring work, follow-ups, and alerts
Stay ahead of repeat visits and post-job opportunities with follow-ups and in-app alerts—not bulk outreach campaigns.
- On all monthly plans, create recurring schedules manually or from approved quotes; preview conflicts before you commit.
- Generate recurring visits on your team calendar; pause, resume, skip, or end schedules as operations change.
- Track follow-up opportunities and service reminders on the Follow-ups page.
- Receive in-app alerts for follow-ups, quote activity, invoice activity, and supported job updates.
- Give owners and dispatchers visibility from the notification bell and alerts page.
Service records and customer-facing professionalism
Document work clearly and give customers a polished, professional experience from appointment details through completed service records.
- Create service records with completion summaries, technician notes, and parts or materials used.
- Share secure customer appointment pages with the timing and service details customers need.
- Send customer appointment emails with secure links to timing and service details.
- Share technician details and available trip updates when enabled for the appointment.
- Add your business logo and branding to customer-facing pages where configured.
Need customer texting?
Customer Text Updates are available as an optional add-on with any Field Console Pro plan. After setup and approval, send eligible appointment reminders and service-status texts—including on-the-way, running-late, arrival, cancellation, and completion updates—from a dedicated business texting number.
Eligible customers can opt in from their secure appointment page. Contact us to discuss availability and pricing.
Reports and portability
Field service reporting for revenue, quotes, invoices, and follow-ups—plus Schedule Intelligence value reporting on eligible plans.
- Review standard reports for revenue visibility, quote activity, invoice activity, and follow-ups.
- See Schedule Intelligence usage, Day Planner analyses, applied recommendations, and estimated drive-time savings on Pro Plus and Custom where enabled.
- Import customer records from CSV to get started faster.
- Export supported operational records to a ZIP archive; coverage depends on record type.
Flexible plans for the way your business operates
Start with pay-as-you-go access or choose a monthly plan for recurring schedules, more users, and additional Schedule Intelligence capacity.
View pricingSee the workspace
Key areas of the Field Console Pro workspace. Tap an image for a larger preview.
Optional routed jobs through Zwivio Dispatch Network
Zwivio Dispatch Network is an optional growth channel available in supported markets and trades. Field Console Pro helps you manage your own operations whether or not you participate in Dispatch—and whether or not Dispatch is currently available in your area.
Field Console for Dispatch NetworkFrequently asked questions
- What is Field Console Pro?
- Field Console Pro is contractor operations software for service businesses. It helps you manage customers, jobs, schedules, quotes, invoices, secure online payments when payments are enabled, recurring schedules on all monthly plans, service records, follow-ups, and reports for the work your company books and runs directly—whether or not you also use Zwivio Dispatch Network.
- Is Field Console Pro only for HVAC contractors?
- No. Field Console Pro is trade-agnostic contractor operations software. It works for HVAC, plumbing, electrical, landscaping, appliance service, general service contractors, and other field-service trades.
- Is Field Console Pro available nationwide?
- Yes. Field Console Pro is available nationwide for service contractors across all 50 states and Washington, DC: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. You can use Field Console Pro to manage the work your business books and runs directly, whether or not Zwivio Dispatch Network is currently available in your area. Dispatch opportunities remain limited to supported markets and trades.
- Do I need to join Zwivio Dispatch Network to use Field Console Pro?
- No. Field Console Pro is your operations workspace for customers and jobs you manage directly. Zwivio Dispatch Network is an optional growth channel for routed job opportunities in supported markets and trades. Use Field Console Pro for your own operations whether or not Dispatch is currently available in your area.
- Can I manage more than one business with the same Zwivio account?
- Yes. If your account has access to multiple businesses, you can switch between them without maintaining separate logins. Each business keeps its own operating context, settings, and records.
- Can I manage recurring jobs?
- Yes, on Pro, Pro Plus, and Custom plans. You can create recurring schedules, generate upcoming visits, and pause, resume, skip, or end schedules as needed. Recurring visits appear on your jobs list and schedule; invoice each completed visit when you are ready.
- Can I send quotes and invoices?
- Yes. Build quotes with line items from your Price Book or templates, send a secure customer approval link, convert approved quotes into jobs or recurring schedules on all monthly plans, and create invoices from completed work or approved quote line items.
- Can customers pay online?
- Yes. You can send invoices and accept secure online payments when your business has payments set up. Customers pay through a secure checkout flow—no need to chase checks for every job.
- Does Field Console Pro support customer appointment updates?
- Yes. Customer appointment emails and secure appointment pages are included with every Field Console Pro plan. Google review request emails are also included with every plan when your Google Business Profile is connected—you choose whether to send them after completed company jobs. Customers can review timing and service details from the appointment page. Customer Text Updates are available as an optional add-on with any plan. After setup and approval, eligible customers can opt in to receive appointment reminders and service-status texts, including on-the-way, running-late, arrival, cancellation, and completion updates, from your dedicated business texting number. Google review requests are email-only; they do not use Customer Text Updates. Contact us to discuss availability and pricing.
- Can I import and export my data?
- You can import customer records from CSV. You can export supported operational records to a ZIP archive for portability. Export coverage depends on record type—Field Console does not claim to export every field or full accounting history.
- What is Schedule Intelligence?
- Schedule Intelligence helps your team make better technician-assignment decisions. Use it while adding or editing an individual job, or open the Day Planner to review assignment suggestions across a selected day. Appointment times stay unchanged, and your dispatcher decides whether to apply supported changes. Starter includes fair-use access; Pro and Pro Plus include monthly check allowances; Pro Plus and Custom can include value reporting in Reports.
- How is Field Console Pro different from traditional field-service software?
- Many tools cover scheduling or invoicing on their own. Field Console Pro focuses on connected day-to-day operations—customer and equipment context on jobs, quote-to-job-to-invoice flow, customer appointment pages and email updates, Schedule Intelligence, service records, and supported data portability—without requiring Zwivio Dispatch Network.
- What support is included with Field Console Pro?
- Support depends on your plan. Starter includes self-service guides and email support with a target response within 2 business days. Pro includes email support with a target response within 1 business day. Pro Plus adds priority email support and a scheduled onboarding call. Custom plans include a dedicated onboarding and support contact.
Run your next job with less operational friction.
Start with Field Console Pro for customers, schedules, quotes, invoices, secure online payments when enabled, and service records—or explore the guides for step-by-step help.
Use Field Console Pro for your own operations—with or without Zwivio Dispatch Network.
Looking for routed job opportunities? Field Console for Dispatch Network — an optional growth channel in supported markets and trades.