Dispatch status
Dispatch status shows whether Zwivio can currently consider your business for job offers.
Before Zwivio can send offers, your account needs to be ready across a few practical areas: availability, compliance, Zwivio vetting, billing, service coverage, and request-type participation.
What dispatch status checks
- Availability and on-call status: whether your business is available for normal-hours or after-hours offers.
- Capacity: whether your team has indicated you are open, full, or unsure for the day.
- Compliance: whether required license and insurance information is present, current, and reviewed as needed. Requirements vary by service.
- Zwivio vetting: a separate Zwivio-managed approval for dispatch participation, distinct from your document uploads.
- Billing: whether your billing setup is ready for jobs that reach assignment.
- Request types: whether your business is ready for the request types you participate in, where those request types are available for your services.
What “ready” means
A ready status means your account is set up for that area. It does not guarantee a specific number of offers. Offer opportunities still depend on homeowner demand, service area, timing, job type, availability, and normal dispatch factors.
What to do if something needs attention
If Field Console shows an item as not ready or needing attention, use the action shown in that panel to update the missing information. Common examples include expired license or insurance records, incomplete billing setup, inactive availability, or job types that are not fully configured.
Where to find it
After your account is set up, open Field Console and choose Dispatch status.