Texts and email
Zwivio uses text, email, and the Field Console notification center to keep your team informed. Time-sensitive offer and job updates may arrive by text when your dispatch phone and text consent are set up.
How updates work
- Offer texts can support quick replies to accept, decline, view or resend a secure link, and send simple travel or job updates where supported.
- Exact reply formats are listed in the Text command reference. If a reply is not recognized, Zwivio may send a short hint with the expected pattern.
- If you text HELP by itself, you will receive Zwivio’s general text-program help message with contact and disclosure information.
- Email notifications may include offer summaries, account invites, compliance reminders, assignment updates, and other account lifecycle events.
- The Field Console notification center brings offer activity and account updates into one place so your team can review recent activity.
Text setup
To receive offer texts, your dispatch phone number must be on file and text consent must be active. You can update contact preferences in Field Console.